What is VTUPLUG?
At VTUPLUG you can recharge phone credit, you can recharge your own credit or that of your friends and family, Pay Bill and TV subscription 24/7.
How do I recharge phone credit or pay Bill?
It's super easy! Just follow these steps and you'll be ready in no-time.
- Choose the Category e.g TV Subscription:
- Select Product / Operator: let us know which product you're going to buy
- Fill in your information: fill in your email address and/or the recipient's phone number,Customer ID and any other necessary details
- Pay and receive: after your payment the order confirmation will be sent immediately
Why does my transaction not succeed?
Of course, we don't want this to happen! First check if you entered the right information (phone number, Customer ID) and whether this information is still up-to-date. So: is the number still active, check for maximum and minimum amount for the service, still not working? Then please contact our Customer Care team. They can check whether there has been a malfunction at the carrier or if the carrier does not allow the recharge. If they are not able to make the recharge, then naturally we will deposit the amount back into your account.
Can I make several recharges at the same time?
Unfortunately, it is not yet possible to make several recharges at the same time. We are actively working on making this possible in the near future. But you can make several recharges on different tab on your browser. Would you like to be kept informed about this? Follow us on Facebook or subscribe to our newsletter.